Admin Tools. Top FAQs. Select the questions to view the answers How do I update the firmware on my product's main board and the built-in network port? What does the Remote Panel utility do?
Can I replace the maintenance cartridge? If my workflow never requires an ink change, will the black ink I don't use dry or clog the ink system? What sizes of media can I load in the rear manual feed slot? Ink smears on the edge of my media. What should I do? How do I run a cleaning cycle from the printer's control panel? What size borderless prints can I create with my product? Can I use roll media with my product? Copy or Print.
Error Messages or Lights. How to Select the questions to view the answers How do I set up color management for my product in Adobe PhotoShop on my Mac? How do I add a print queue for my printer in OS X How do I create a custom paper size in Windows? Select the questions to view the answers Do I need to drain the ink cartridges before transporting my product?
How do I open the ink cover? How much ink is used during the ink change operation? How does Epson UltraChrome K3 ink technology reduce gloss differential? Which color ink cartridge goes in which slot? Why is an ink change from Photo Black to Matte Black shorter and why does it use less ink? How does Epson UltraChrome K3 ink technology reduce metamerism?
How many ink cartridges are installed in my product? Is each ink cartridge designed to fit only in the correct slot for its color? How do Epson UltraChrome K3 inks achieve such a wide color gamut? What type of ink does my product use? Does the Matte Black ink cartridge come free inside my product box?
How long does the ink change operation take? What size ink cartridges are included with my product? Does my product automatically switch between the Matte Black and the Photo Black ink cartridge when I change the media selection in the driver to a matte or photo ink media type?
Which type of ink system does my product use? Do the ink cartridges use a CSIC chip to store ink parameters? Can my product use the Photo Black and Matte Black ink cartridges at the same time? Can I disable the automatic ink change setting in the driver when I change my media from Photo to Matte or vice versa?
What is the minimum ink droplet size? How does Epson UltraChrome K3 ink technology achieve such a high black density? Why does an ink change from Matte Black to Photo Black take more time and use more ink? Does my product use ink from all the cartridges during the black ink change operation?
How can I tell which black ink my product is currently using? Select the questions to view the answers What is the capacity of the maintenance tank? If I do a heavy volume of borderless printing, how can the ink build-up be cleaned so it does not leave ink marks on the back and edge of my media? How do I perform a power cleaning cycle from the printer's control panel? How do I align the print head? Paper or Media. Select the questions to view the answers What size borderless prints can I create with my product?
What sizes of media can I load in the front manual feed slot? Can I print borderless photos? Where can I load paper in my product? Why are Epson UltraChrome K3 prints so scratch-resistant? Are fine art papers equally scratch-resistant? What sizes of media can I load in the auto sheet feeder? I am having trouble manually loading media into the rear manual feed slot. Which Epson paper type setting should I select for Legacy paper?
Which Epson Professional papers do not have optical brighteners? Print Quality or Appearance. Select the questions to view the answers There are vertical bands or lines on my printout. My printouts are dark when I print from Photoshop CS3 or later. My printout has horizontal lines running through it. I see horizontal or vertical lines in my printout. Software or Setup.
How can I configure the built in network adapter? How do I know which Platen Gap setting is selected on my product? How do I attach the rear sheet guide that came with my product? How can I set the date and time on my product? Why are only matte media types displayed in the driver's media list? What are the minimum and maximum User-Defined paper sizes I can select? How do I update the firmware on my product's main board and the built-in network port?
Why should I use the Matte Black mode? What does the Common Updater 7. How do I uninstall and reinstall my printer driver in OS X Why does an ink change from Matte Black to Photo Black take more time and use more ink? Does my product use ink from all the cartridges during the black ink change operation? How can I tell which black ink my product is currently using? Select the questions to view the answers What is the capacity of the maintenance tank? If I do a heavy volume of borderless printing, how can the ink build-up be cleaned so it does not leave ink marks on the back and edge of my media?
How do I perform a power cleaning cycle from the printer's control panel? How do I align the print head? Paper or Media. Select the questions to view the answers What size borderless prints can I create with my product? What sizes of media can I load in the front manual feed slot? Can I print borderless photos? Where can I load paper in my product? Why are Epson UltraChrome K3 prints so scratch-resistant? Are fine art papers equally scratch-resistant? What sizes of media can I load in the auto sheet feeder?
I am having trouble manually loading media into the rear manual feed slot. Which Epson paper type setting should I select for Legacy paper? Which Epson Professional papers do not have optical brighteners? Print Quality or Appearance. Select the questions to view the answers There are vertical bands or lines on my printout. My printouts are dark when I print from Photoshop CS3 or later. My printout has horizontal lines running through it. I see horizontal or vertical lines in my printout.
Software or Setup. How can I configure the built in network adapter? How do I know which Platen Gap setting is selected on my product? How do I attach the rear sheet guide that came with my product? How can I set the date and time on my product?
Why are only matte media types displayed in the driver's media list? What are the minimum and maximum User-Defined paper sizes I can select? How do I update the firmware on my product's main board and the built-in network port? Why should I use the Matte Black mode? What does the Common Updater 7. How do I uninstall and reinstall my printer driver in OS X Where can I get the latest version of the Epson Communication driver for my printer?
I can't find the Fine Art paper option in Windows. How do I print a nozzle check pattern from the printer's control panel? How do I uninstall and reinstall the printer driver in Windows?
How do I save my printer driver presets so I can restore them after I reinstall the Epson printer driver in Windows? Where are the ICC profiles for my printer located on my Mac? My print job disappears from the Windows print queue but does not print. Does Epson make drivers for Linux? Select the questions to view the answers Is an extended warranty available for my product? What is the size of my product with all the covers closed? How many nozzles does the print head have?
What are the Auto Expand values for borderless printing? Which interfaces does my product support? How do I get service for my product I purchased in another country? Is there my product cover available for my product? What is the maximum USB cable length I can use to connect my product? What are the dimensions and weight of my product? What is my product's maximum print resolution? How does the High Speed setting in my product driver work?
Which covers must be open during printing? What is the size of my product with all the covers and paper trays extended? Does Epson have a program where I can donate my working electronic equipment? Manuals and Warranty. User's Guide PDF This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options. Product Brochure PDF This document gives an overview of the product as well as technical specifications, available options and warranty information.
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